FAQ's

Questions:
•  How long are the rental periods?
•  How much room do I need?
•  Who sets up the bounce?
•  How does the bounce unit stay inflated?
•  Can I cancel my rental?
•  How long do I have to send in my deposit?
•  What is the policy in case of rain or high wind?
•  Can a Bounce House be set up indoors?
•  Can a Bounce House be set up on pavement?
•  Can I set up the bounce near my pool?
Answers:
• How long are the rental periods ?
Due to us delivering, setting up & picking up all our bouncers & to avoid picking up units into the late night, the following must now apply. Most children's parties last about 4 hours...  In order to provide the best service to ALL our customers, The rental periods are for 6 Hours.  Chances are we will set up unit much earlier but the 6 hour window must be specified at time of booking.  All same day rentals must be available for pickup no later than 6PM. Unless otherwise Scheduled. So please plan your party time accordingly
(This however is negotiable, Please let us know in advance if this is a problem)
You can make any rental into a 2-day rental. 2nd day is just half price. (Unit must be available on 2nd day) 

• How much room do I need?
A 20' feet by 20' area should be plenty of room for a standard bouncer ,other units require more space. The area should be level, free of rocks and sticks etc. and any in ground sprinkler systems should be shut off and not protruding. Kids Like To Party Inc
reserves the right to NOT setup a moonwalk due to unsafe conditions.  However we will do our best to recommend a safer location.  

• Who sets up the bounce?
Most of our Bounce Houses are available for customer pickups, however delivery, Setup & teardown  is available, for a small fee. Call for a quote today.  We will deliver, set up & pickup the Bounce House.  However Customers are Responsible Cleaning the rental equipment. prior to us picking it up otherwise a $25 Cleaning fee will be charged..

• How does the bounce unit stay inflated?
We setup the unit and inflate the bouncer with a fully enclosed blower motor unit that must stay on the entire time the bounce unit is being used. The design of the blower is such that no moving parts are exposed. This is a very important safety feature that you should take into account whenever considering a rental.The blower unit must be located within 100 feet of an electrical outlet.

• Can I cancel my rental?
Cancellations are accepted within 3 Business days of reservation and you will receive a 100% refund in method paid.  If you cancel your order after the 3 day period, A gift certificate will be issued in the amount of the deposit.  If you cancel within 7 days of the reservation date a gift certificate will be mailed to you only if we rent the equipment that you had reserved.  Weather cancellations will only be decided the morning of the rental due to the ever changing weather forecast.

• How long do I have to send in my deposit?
We will hold your date for 3 days on verbal order. If we do not receive a deposit by then ,the booking will be offered to anyone wishing to rent. You can avoid missing out if you guarantee your deposit with a credit card. Ask for details....

• What is the policy in case of rain or high wind?
If the local weather is calling for rain or winds exceeding manufacture guidelines or 25 mph on your reserved day and both you AND Kids Like To Party .Inc agree BEFORE delivery that it would be a complete wash out, then your deposit can be applied to another day if available
NO REFUNDS WILL BE GIVEN AFTER THE BOUNCE IS SET UP.
THE BOUNCE MUST NOT BE USED WHEN WINDS ARE 25 MPH OR MORE or exceed manufacture guidelines.In Case of Heavy Rain, Stop using the equipment. Once the rain stops you can dry the unit with your towels. Once dry the bounce should be once again safe to use.
Weather cancellations will only be decided the morning of the rental due to the ever changing weather forecast.

• Can a Bounce House be set up indoors?
Yes, Our units can be set up inside or outside. You will need to have enough ceiling height to accommodate the unit. Please arrange this at time of booking so we can arrange proper anchoring & let you know the height requirements. The units must not be too near any hot lights , vents or any other fire hazard. Many commercial halls etc. will do just fine.Customer is responsible to ensure inflatable will fit.

Also do NOT forget to check out our beautiful line of "INDOOR" Toddler Bouncers featuring Disney & Nickelodeon.

 

• Can a Bounce House be set up on pavement?
Yes, as long as the area is level an free of obstructions. Please let us know ahead so that we can bring along our sand bag anchoring system.If we are not informed ahead of time we will most likely not be prepared for pavement.

• Can I set up the bounce near my pool?
No. The bounce unit must be set up a safe distance away from a pool or water front.

 

 

 

 

 

 

 

 

 

 

 

 

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